VERBA protects your privacy and develops technologies that ensure safe use of our website. By using our website, you agree to the processing of data described in this document.

Data Controller

VERBA CENTAR d.o.o. located at Hebrangova 32, Zagreb, Croatia, is the data controller for the processing of your personal information.

What personal data do we collect?

In order to provide our services, we collect the following personal data of our customers:

  • Contact information (e.g., name, email address, phone number, company name and invoicing address)
  • Demographic information (e.g., country, preferred language)
  • Professional information (e.g., job title, company name)
  • Communication preferences
  • Any other information you voluntarily provide to us

How do we collect your personal data?

Your personal data are collected via the contact form on our website or through direct communication with our project managers.

Why do we collect your personal data?

We collect your personal data to be able to respond to your queries and provide the services you ordered in accordance with all laws and regulations in force in the Republic of Croatia.

How long do we keep your personal data?

The personal data required under the applicable laws and regulations are kept within the stipulated terms.

Other personal data you provided will be kept in our database until we receive your request for their deletion. This includes, without limitation, your name, legal address, telephone or mobile phone number.

All originals, our works and solutions, as well as reference materials are archived and kept for two years or until the receipt of your request for their deletion.

With whom do we share your personal data?

Your personal data are available to our employees and certain external associates and partners providing services for us so that we could conduct our business and deliver the services you ordered.

Transfer of your personal data to third countries

Your personal data may be transferred to our reliable partners outside the EU. The countries to which we transfer personal data may not have data protection laws that provide an adequate level of protection for your personal data. We, therefore, take steps (which may include entering into data transfer agreements based on the model clauses approved by the European Commission) to ensure that the persons to whom we transfer data in those countries commit to ensuring an adequate level of protection for your personal data.

Safety of personal data and files

VERBA shall take the appropriate legal, technical, and organizational measures to protect your personal data.

Your rights

At any time, you have the right to:

Request information regarding the processing of your personal data, including the information on which personal data we keep;

Request the correction or deletion of your personal data;

Request the restriction of the processing of your personal data.

Should you have any questions or requests regarding the processing of your personal data, or need additional information, please contact us at verba@verba.hr.

All collected data shall be kept strictly confidential and shall never be transferred to third parties.

All documents that you provide for the purpose of sending inquiries or ordering our services shall be kept completely confidential and shall not be transferred to third parties.

Use of cookies

VERBA may use automatic data collection tools such as web beacons and cookies to automatically collect statistical data on visits to our website, including IP addresses, page visit times, visitors’ geographic data, browser types, etc. Such data are used exclusively for the purpose of improving our business.

Cookies are used to enable all functionalities of our pages and to improve your experience on our website.

Cookies are small data files or data sets that are placed on your computer or other devices by websites that you visit. They are used to collect information about the way you use our website (including certain third-party services and features offered as part of our website). Cookies are not harmful to your computer or other devices and do not enable the owner to access your computer or devices.

By accepting cookies, you consent to their use. You can disable the use of cookies in your browser at any time.However, please note that by disabling cookies you might lose access to some of the content on our website.

For more information on cookies, click here: https://europa.eu/european-union/abouteuropa/cookies_en

Google Analytics

We employ Google Analytics, a web analytics service provided by Google, Inc., to analyze and track user interactions on our website. This enables us to gain valuable insights into website traffic, user engagement, and other relevant metrics. We handle all data collected through Google Analytics under our Privacy Policy and Google’s privacy practices.

Disclaimer

All content on our website is made available to visitors with our best intention to provide up-to-date and correct information about our services. However, VERBA shall not be responsible for the correctness of the information, recommendations, or advice, and other content linked to our website or referenced in our content.